Support and helpdesk
Handling of user requests on workstations, printers, email and business applications. Immediate remote support and scheduled or urgent site visits, with ticket history and periodic reports.
Services
We cover the full infrastructure life cycle: assessment of the current setup, design, supply, commissioning and long-term management.
Handling of user requests on workstations, printers, email and business applications. Immediate remote support and scheduled or urgent site visits, with ticket history and periodic reports.
Design and installation of data networks: structured cabling, racks, managed switches, VLANs, business Wi-Fi with verified coverage and VPN links between sites.
Local and cloud backup with periodic restore testing, cloud email and collaboration, migration of servers and archives with planned downtime.
Firewalls configured and maintained, centralised endpoint protection, multi-factor authentication, network segmentation and basic staff training on common risks.
Installation and maintenance of Windows and Linux servers, virtualisation, resource and log monitoring, planned updates and management of Active Directory and domain services.
Review of the current infrastructure, identification of critical points, multi-year renewal plan with priorities and costs, support in selecting suppliers and in tender procedures.
Supply of notebooks, desktops, servers, network equipment and peripherals, configured and ready to use. Warranty handling and replacement of faulty devices.
Site survey and quote at no cost.